Skip to content

FAQ

Important: All Personalized Watch products are Custom designed. There is strictly NO refund available, unless:

  1. The product is severely damaged when received or .
  2. The image is not the same as you ordered (wrong image delivery)
  3. Parcels missing during the delivery.

Important Shipping Details
We only ship to the Buyer’s billing address.

Standard Shipping time currently 12 – 20 days, shipping and handling included.
Shipping could be delayed, caused by the worldwide Pandemia and transport backlogs
Thank you for your patience.

Fast Shipping option available 4 – 7 days for USA (cost $15, will be invoiced separately upon request)
Additional items are $5 added shipping cost.

Please note: This is a custom product and there is NO refund available.

Frequently Asked Questions

Watch Mastery provides exquisite designed watches, see at (watchmastery.com) as well as a unique line of watches here at Watch Mastery.store, which are personalized with your own designs (images – text). It can be a logo for your business, personal memories, or photo of your Loved One or children. Great as gift or Promo item for your business. You receive a preview if the design as mock-up in different angles/scenes. Once you confirm the custom design, the order data will be synced to the manufacturing system, and start production, quality control and ship your  custom order.

Ultra-thin stylish Quartz watch in 3 colors available

Unlike Any We’ve Ever Created

The Making of Your Uniqueness

 

Exciting Cubic Zirconia watch

Elegant Styles for all occasion

Diamond, Watch Sets, Iced Out and more